1. How long does shipping take? Orders take 1 to 3 business days to process and ship.
2. When can I expect my package? Notice: It normally takes 1-2 weeks for your package to arrive, depending on your location; however, there may be some delay in receiving your package depending on the current restrictions placed in your location, but rest assured we are operational and our team is doing our very best to process and deliver our products as soon as possible.
3. Where do you ship? We currently ship Worldwide.
4. Can I return something if I don't like it? Yes. You must return your product within 30 days of the product being received. Any returned product(s) must be returned in all of their original packaging, and in like-new condition.
We want to make sure that our customers feel secured and protected whenever they want to order from us. It is imperative for us to provide a smooth, hassle-free transaction so that you don’t have to worry about not getting the best out of your order.
Insured Worldwide Shipping: Every order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.
Money-Back Guarantee: We will gladly issue a replacement or refund if your items arrive damaged or malfunction within 30 days of normal usage. Customer satisfaction always comes first.
Safe & Secure Checkouts: 100% protected personal and financial information. We use state-of-the-art SSL Secure encryption to keep everything confidential and locked up.
At Thumble, you are assured that we do not take service lightly. We set the bar high in keeping our customers’ order safe and intact.
And oh, we love to hear any feedback from you. Feel free to chat with us at firstname.lastname@example.org !