Our Guarantee

Sit back and relax. 

Wait for your order with peace of mind. We want to make sure that our customers feel secured and protected whenever they want to order from us. It is imperative for us to provide a smooth, hassle-free transaction so that you don’t have to worry about not getting the best out of your order. 

Insured Worldwide Shipping: Every order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.

Money-Back Guarantee: We will gladly issue a replacement or refund if your items arrive damaged or malfunction within 30 days of normal usage. Customer satisfaction always comes first.

Safe & Secure Checkouts: 100% protected personal and financial information. We use state-of-the-art SSL Secure encryption to keep everything confidential and locked up. 

At Thumble, you are assured that we do not take service lightly. We set the bar high in keeping our customers’ order safe and intact. 

Every order is treated like a delicate gem because YOU matter to us more. 

And oh, we love to hear any feedback from you. Feel free to chat with us atsupport@thumble.store !